cleanLASER / IPG Product Safety

 

Cyber Resilience Act – Security Notices

cleanLASER takes the protection of its customers and partners very seriously and offers the opportunity to report potential vulnerabilities or anomalies related to the digital security of machines and systems.

Please have the following information ready and contact us using the details below:

Click here to report vulnerabilities

 

• • Product, model, and software or firmware version
  • Observed effects, timing, and available details on how to reproduce the issue
  • Contact information of the reporter and desired confidentiality treatment
  • Attachments or notes that enable rapid assessment

   

Our service teams will forward suspected cases immediately. Complete evidence can be submitted after the report has been logged.

The security and reliability of our products are our top priority. Through the responsible disclosure of vulnerabilities, we can promptly address risks and strengthen product security in the long term.