{"id":590,"date":"2019-03-16T16:39:39","date_gmt":"2019-03-16T15:39:39","guid":{"rendered":"http:\/\/www.cleanlaser.de\/?page_id=590"},"modified":"2024-08-09T16:03:25","modified_gmt":"2024-08-09T14:03:25","slug":"product-service","status":"publish","type":"page","link":"https:\/\/www.cleanlaser.de\/en\/products\/services\/product-service\/","title":{"rendered":"Product service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;bg-gray subpage-section&#8221;][vc_column][vc_row_inner content_placement=&#8221;middle&#8221; el_class=&#8221;container&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>Product service and worldwide installation<\/h2>\n<p>Commissioning and installating in the individual environment is carried out by our qualified Product Service team. We operate worldwide in cooperation with our global service partners and also support them with our team of specialists from Germany.<\/p>\n<p>The built-in onboard remote diagnosis, which is standard on all our systems, enables us to support our customers from a distance at any time.<\/p>\n<h3><strong>Spare parts supply<\/strong><\/h3>\n<p>In the unlikely event of a defect or malfunction despite the high reliability of our systems, we are able to serve the customer within a short time from one of our global spare parts warehouses in Asia, Europe and North America.<\/p>\n<p>Of course, we also offer our customers preventive maintenance of the laser systems in order to ensure a permanently high disposability over the entire service life of many years.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;bg-white subpage-section&#8221;][vc_column][vc_row_inner el_class=&#8221;container&#8221;][vc_column_inner width=&#8221;5\/12&#8243;][vc_column_text]<\/p>\n<h2>Service and Support<\/h2>\n<p>You can reach our product service at<\/p>\n<p>Phone number: <strong>+49 2407 9097-230<\/strong><\/p>\n<p>Mail: <a href=\"mailto:service@cleanlaser.de\"><strong>service@cleanlaser.de<\/strong><\/a><\/p>\n<p>(Please be sure to include the <strong>serial number<\/strong> of your laser system)<\/p>\n<p>&nbsp;<\/p>\n<p>Please be sure to include the serial number of your laser system<\/p>\n<ul class=\"list\">\n<li>\n<div class=\"arrow-list\">\n<ul>\n<li><a href=\"https:\/\/www.cleanlaser.de\/en\/company\/profile\/portfolio\/application\/\">Application and testing service<\/a><\/li>\n<li><a href=\"https:\/\/www.cleanlaser.de\/en\/company\/profile\/portfolio\/development-and-construction-service\/\">Development and engineering service<\/a><\/li>\n<\/ul>\n<\/div>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;][vc_single_image image=&#8221;1401&#8243; img_size=&#8221;450&#215;300&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;bg-gray subpage-section&#8221;][vc_column][vc_row_inner content_placement=&#8221;middle&#8221; el_class=&#8221;container&#8221;][vc_column_inner][vc_column_text] Product service and worldwide installation Commissioning and installating in the individual environment is carried out by our qualified Product Service team. We operate worldwide in cooperation with our global service partners and also support them with our team of specialists from Germany. The built-in onboard remote diagnosis, which is standard [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":2760,"parent":4289,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-590","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/pages\/590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/comments?post=590"}],"version-history":[{"count":12,"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/pages\/590\/revisions"}],"predecessor-version":[{"id":7880,"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/pages\/590\/revisions\/7880"}],"up":[{"embeddable":true,"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/pages\/4289"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/media\/2760"}],"wp:attachment":[{"href":"https:\/\/www.cleanlaser.de\/en\/wp-json\/wp\/v2\/media?parent=590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}